Shipping policy

Shipping and delivery

Estimated standard shipping time is 7–10 business days after dispatch. This estimate does not include order processing time. Processing time varies and is additional to the shipping estimate; please contact us before ordering if you need an item by a specific date.

Delivery times are estimates, not guarantees. Timing may vary by item and destination, and carrier or customs delays may affect delivery.

US shipping rates

• Standard shipping: $8 for orders below $70.
• Free standard shipping for orders of $70 or more.

Available shipping methods and final charges are shown at checkout. If an Express option is displayed, please contact us to confirm availability and estimated timing for your item before selecting it. The standard shipping estimate above is not an Express delivery promise.

International orders

Available shipping methods and charges depend on the delivery destination and are shown at checkout. Please contact us for destination-specific delivery estimates.

Questions about delivery

Email starlightpawspetstore@outlook.com with any questions about shipping or delivery timing.